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Call: 1-800-333-1679 Agent Resources Make a Payment

Main Phone and Fax Numbers

Main Phone:
Toll Free:
After Hours 24 Hour Emergency Claim Service:
(585)-968-1000
1-800-333-1679

1-877-346-0300
Underwriting Fax:
Claims Fax:
Accounting Fax:
Johnstown Fax:
(585)-968-6021
(585)-968-6016
(585)-968-1592
(814)-269-4910

Executive

  • Byron Long

    CEO / President

Financial

  • Holly Thropp

    CFO / Treasurer
  • Andrea Catone

    Branch Manager / Assistant Treasurer Rochester Office
  • Kim Gilbert

    Accountant
  • Teresa Kuhne

    Accountant
    Johnstown Office
  • Jordan Slattery

    Accounts Receivable Specialist
  • Karla Baumbaugh

    Accounts Receivable Specialist
    Johnstown Office
  • Vicki Romine

    Accounts Receivable Specialist
    Saxonburg Office

Human Resources

  • James Sherrard

    Executive Assistant / HR Coordinator

Information Systems

  • Benjamin Hewitt

    Manager - Information Systems
  • Shawn Morris

    Technical Support Assistant

Underwriting

  • Melanie Stam

    Vice President Underwriting
  • Nathan Jacoby

    Senior Commercial Lines Underwriter
  • Tonya Metatos

    Senior Personal Lines Underwriter
  • Pam Harrington

    Farm Production Underwriter
  • Rose Jones

    Commercial Lines Underwriter
  • Marci Lonsinger

    Commercial Lines Underwriter
    Johnstown Office
  • Sean Andrew

    Personal Lines Underwriter
  • Summer Carney

    Personal Lines Underwriter
  • Karen Taber

    Personal Lines Underwriter
    Rochester Office
  • Lisa Jones

    Personal Lines Underwriter
    Johnstown Office
  • Ashley Putt

    Underwriting Assistant

Claims

  • Sarah Zulauf

    Vice President Claims
  • Carolyn Solo

    Claims Representative - Casualty
  • JoAnn Caraballo

    Claims Representative - Property
    Rochester Office
  • Bobbi Jo Johnson

    Claims Representative - Property

Marketing

  • David Nagle

    Vice President Marketing
  • Jamie Murphy

    Marketing Representative
  • Marge Decker

    Marketing Representative
  • Jeffrey Wingard

    Branch Manager / Marketing Representative Johnstown Office
  • Nancy Early

    Office Manager / Marketing Representative Saxonburg Office

Administrative

  • Debbi Hopkins

    Client Service Representative
  • Wendy Clark

    Policy Distribution Representative
  • Jennifer Sherrieb

    Policy Distribution Representative
    Saxonburg Office
  • Nichol Cummins

    Underwriting Assistant/Client Service Representative